FROZEN CONDENSATE

FROZEN CONDENSATE

As the winter takes hold, temperatures can drop to sub zero. Some condensing boilers have external condensate pipes which can freeze causing an ice plug. This can trap the condensate, "water," inside the boiler, causing the boiler to fail. 

Should this occur, you may be able to resolve the situation yourself, by pouring hot, but not boiling water over the external condensate pipe. This could cause the ice plug to thaw, and release the trapped condensate, "water," within the boiler. Then try re setting the boiler.

Be careful doing this, as if the warm water you pour over the external condensate pipe can still freeze on outside paths and create a slipping hazard.

Whilst this advise may not work, it could be worth a try, and may save you the cost of calling out an emergency plumber or heating engineer.